Cancellation Policy

How do I cancel an order?

If you need to cancel an order, just send an email to support@archonia.us with your order # and request and we’ll take care of it.

Can I cancel my pre-order?

Yes.

How long do I have to cancel an order?

You can cancel an order up until the time we are preparing the item for shipment. At this point, we will try to cancel your order but we cannot guarantee it. If your order is shipped out, you will need to wait until you receive it in the mail and then go through the return process.

Is it okay for me to cancel orders frequently?

Sometimes you need to cancel an order, which is understandable. However, if you abuse cancellations with Archonia.US it may impact your account. This is because we spend time and money to source our products and frequent cancellations mean that some of our work was for nothing and we may end up with additional inventory that we can never sell.

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